Shipping policy

Thank you for shopping with us! We are committed to delivering your order in a timely and secure manner. Please read our shipping policy below for complete details.

📦 Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • In case of high order volume or unforeseen delays, shipping may take slightly longer. We will notify you via email or WhatsApp if there is any delay.

🚛 Shipping & Delivery Timeline

  • Standard Delivery: 3–7 business days (depending on your location)

  • Delivery timelines may vary due to courier partner delays, weather conditions, or remote locations.

📍 Shipping Coverage

  • We currently ship across India.

  • For remote or non-serviceable pin codes, delivery may take additional time or may not be possible. If so, we will contact you.

💰 Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout.

  • Any free shipping offers will be mentioned on the product or checkout page.

📲 Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or WhatsApp.

  • You can track your order using the provided tracking details until delivery.

❌ Incorrect Address / Failed Delivery

  • Please ensure that your shipping address and contact details are correct at checkout.

  • We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

📦 Damaged or Missing Packages

  • If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with clear photos/videos.

  • We will review the issue and assist you as per our resolution policy.

📞 Contact Us

For any shipping-related questions, please contact us at:
📧 helpvaultfy.in@gmail.com